STORE POLICY

Customer Care

Our customers are the lifeblood that keeps us going. If something doesn't feel right about your purchase please reach out and we'll do our very best to resolve any issues you may be experiencing. Replies from our support team may delay 1-3 days in response time due to our team being small but we really do try our best to get back to you ASAP.

Privacy & Safety

Protecting your private information is our top priority. This Privacy Policy applies to www.cliomask.com and ClioMask, LLC and governs data collection and usage. For the purposes of this Policy, unless otherwise noted, all references to ClioMask, LLC include www.cliomask.com and ClioMask. The ClioMask website is a face mask brand site. By using the ClioMask website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with ClioMask's products and services offered on our Site, ClioMask may collect personally identifiable information, such as your:

- First and Last Name

- Mailing Address

- E-mail Address

- Phone Number

- Military IDs (for military discount items)

If you purchase ClioMask's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction(s).

ClioMask may also collect anonymous demographic information, which is not unique to you, such as your:

- Age

- Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

ClioMask collects and uses your personal information to operate its website(s) and deliver the services you have requested.

ClioMask may also use your personally intentifiable information to inform you of other products or services available from ClioMask and its affiliates.

Use and Safety Purposes of our Products

ClioMasks are used to prevent the spread of the coronavirus while offering a fashionable alternative to other plain masks on the market. While ClioMasks are meant to protect the person who purchases it, they are, however, not medical-grade and are not meant for medical use. Wearing a mask is not 100% guaranteed to block an infection while being exposed to the coronavirus, although it is CDC recommended. Please refer to this link about more information on the wearing of masks in regards to CDC guidelines: https://www.cdc.gov/coronavirus/2019-ncov/travelers/faqs.html.

 

By using www.cliomask.com, the user consents that ClioMask, LLC, www.cliomask.com, ClioMask is not responsible for any legal charges, pressed against us for any reason or otherwise, if the person wearing a ClioMask develops COVID-like symptoms of any kind leading to serious illness or death. ClioMask, LLC, www.cliomask.com, and ClioMask holds the right to object to any legal charges that are pressed against us in relating to the use of our products that are beyond their capabilities.

Graphic Property and Free for Commercial Use Content

 

ClioMask uses the help of free for commercial use graphics produced by third party sites. All of these graphics require no atrribution and are legal to use within commercial use. If you feel we may be using content that is owned by you without your consent, please contact us at info@cliomask.com to submit your inquiry. Please note ClioMask, LLC, www.cliomask.com, and ClioMask holds the right to object to any legal fees associated with copyright claims with artworks that we use based solely from the third parties we acquire these files from. If an artwork is being used without your consent, we advise you to contact the third party distributing the content first before reaching out to ClioMask, LLC, www.cliomask.com, ClioMask and its respected affiliates. 

Payment Methods

• Credit / Debit Cards
• PAYPAL (Coming Soon)

• Offline Payments